Stakeholder Engagement

The Company scored stakeholders as per the five principles of the AA1000 (Stakeholder Engagement Standards (SES), namely dependency, responsibility, tension, influence, and diverse perspectives), by the global non-profit organization Account Ability, namely dependency, responsibility, influence, diverse perspectives, and tension. Through the scoring of questionnaires and discussion of results, five categories of material stakeholders to focus on for communication have been identified, namely clients, suppliers, employees, shareholders/investment institutions, and government agencies.

Stakeholder Communication Channels

Stakeholders Illustrate Issue of concern Contact person Contact person
Customer Gain customer trust with innovative technology, high-quality products and services.
  • Product quality and services
  • Green products, product carbon footprint
  • Green production
  • Carbon reduction target
 Marketing Service Management
Tel.+866-3-5695916
E-mail：AES-sales@advancedenergysolution.com.tw
[Regularly]
  • Technology/business meetings
[Irregularly]
  • Email
  • Company website
  • Customer’s audit
Supplier Grow together with our supplier partners to fulfill corporate social responsibilities.
  • Hazardous substance management
  • Conflict mineral management
  • Supplier audit
 Supply Chain Management
Tel.+866-3-5695916
E-mail：AES-suppliers@advancedenergysolution.com.tw
[Regularly] 
  • Supplier evaluation
[Irregularly] 
  • Supplier audit
  • Supplier questionnaire
Shareholder/ Investment Institutions Adhere to integrity management, information transparency, establish good interactive relationships
  • Operational performance
  • Information transparency
  • Investment plans
  • Business integrity
     
 Investor Relations Management
Tel.+866-3-5695916
E-mail：AES-ir@advancedenergysolution.com.tw
[Regularly]
  • Shareholders’ meeting
  • Annual reports and financial statements 
    Shareholders’ meeting
  • Investor conference
[Irregularly] 
  • Company website
  • Email
Employee People-oriented, provide competitive remuneration and benefits, cultivate outstanding talents.
  • Occupational safety and health
  • Employee benefits
  • Labor-management communication
 Whistleblower/Grievance
Tel.+866-3-5695916
E-mail：Jerry_Sung@trendpower.com.tw
[Regularly] 
  • Employee physical examination 
  • Labor-capital meeting 
    Internal mailbox
[Irregularly] 
  • Internal mailbox
  • Website bulletin board
  • Education training
  • Company website
Government Agencies Follow laws and regulations and establish good corporate reputation.
  • Corporate Governance
  • Regulatory Compliance
  • Energy management
 Tel.+866-3-5695916
E-mail：AES-ir@advancedenergysolution.com.tw
[Irregularly]
  • Official document
  • Email
    Official letters
  • Forum
  • Market Observation Post System

Identify Material Topics

Materiality is identified based on the GRI Standards (2021). Questionnaire surveys are used to understand the stakeholder concern about various sustainability topics and to rank the material topics. The selected material topics are assessed by the representatives of the CSR Committee for their impact on operations and on the economy, environment, and people (including human rights). They are then ranked according to the significance of the impact, as the basis for the information disclosure in the report.

Identify Materiality Process

  Step 1: Understand the organization's sustainability context

The task force of CSR Committee refers to the Global Reporting Initiative Standards (GRI Standards), the Responsible Business Alliance’s (RBA) Code of Conduct, the Task Force on Climate-Related Financial Disclosures (TCFD), the Sustainability Accounting Standards Board (SASB), the Corporate Governance Indicators of the Taiwan Stock Exchange, and the Company's sustainability goals to aggregate 24 sustainability topics. CSR Committee through the questionnaire and the advice of the management team to select sustainability topics with high levels of concern as this year's material topics.
 

  Step 2: Identify the actual and potential impacts

Through the impact assessment questionnaire, the CSR Committee further evaluated the material topics, for their degree and probability of possible "actual", "potential", "positive" and "negative" impacts on the external economy, environment, human rights, own operations, as well as the individuals or groups that will (or may) be affected if each topic has a positive or negative impact.
 

  Step 3: Assess the significance of the impact

The CSR Committee and the management team will rank the impact significance through the evaluation results of Step 2 as the basis for the information disclosure in the report. This facilitates the effective communication with stakeholders and continuous improvement of the sustainable operations.
 

  Step 4: Report in the order of impact significance

Based on the results of the impact significance ranking, material topic management guidelines and objectives are established and reported to the CSR Committee and the Board of Directors. In the future, the management policy and objectives of material topics will be reviewed annually, and the implementation frequency of material topics will be evaluated on a case-by-case basis to check the degree of positive and negative impacts of issues.
 

Material Topics Matrix

 

Description of prevention of mitigation of impacts on the value chain

O Direct impact ▲Indirect impact V Business relationship

ESG

Material topics

Internal

External

Impact on the value chain

Corresponding GRI

HQ

Factories

Subsidiary

Supplier

Customer

G

Compliance

O

O

▲

V

V

comply with ESG and product-related laws and regulations to reduce the risk of penalties or impact on reputation

416-2,
417-2

G

Risk Management

O

O

▲

V

V

establish risk management mechanism to minimize the risks that may affect the company's operations

201-2

G

Business Integrity

O

O

▲

V

V

commit integrity management and implements relevant education, training and management mechanisms

205-1,
205-3,
206-1

G

 Corporate Governance

O

O

▲

     strengthen the functions of the board of directors, and enhances sustainable governance responsibilities 201-1,
201-3

E

Climate Change

O

O

O

V

V

identify climate change risks and opportunities, and implements energy-saving and emission-reduction actions

305-1~305-5

E

Green Product

O

O

 

V

V

integrate product life cycle thinking into product design

416-1

S

Occupational Safety and Health

O

O

 

V

V

strengthen OSH management to reduce occupational accidents, occupational diseases, and industrial safety accidents

403-1~403-9
 

Material Topics Management Policy and Objectives

Material topics

Objective

Strategy

Action

Performance in 2022

Compliance

Comply with operational regulations and reduce the risk of violation.

Regularly collect regulatory trends and continuously improve the management system.

1. Continuous improve ISO 45001.
2. Conformity with the regulations.

Conformity with the regulations.

Risk Management

Formulate risk management policies to respond to business operating risks.

The enterprise risk management committee formulates risk control and opportunity countermeasures.

Risk identification is carried out every year and included in the management of material topics.

Establish 14 ESG risk themes and complete the corporate risk questionnaire survey.

Business Integrity

Avoid financial and non-financial risks and strengthen the trust of stakeholders.

Integrity management related management mechanism.

Conduct employee integrity management awareness education training courses.

Employee anti-corruption education and training 1,024 e,ployees, 869 hours.
Corporate Governance Respond to corporate governance ESG sustainability requirements. Strengthen the corporate governance of the BOD and improve performance. 1.Participate in corporate governance evaluation.
2.Improve information transparency.		 The score of the 9th Corporate Governance Evaluation was 21% to 35%.
Climate Change Construct climate change management strategies and implement mitigation and adaptation actions. Formulate climate change management strategies, implement GHG emissions inventory and emission reduction actions. Plan annual greenhouse gas inventory and verification. Establishing solar power generation to promote energy management system, solar PV capacity reached 1.7 MW.

Green Product

Establish design and innovation capabilities for green products and services.

1. Product Design for Environment (DfE).
2. Establishment and certification of green product information.

Implement the “Environmental Product Declaration (EPD)” of the Backup Battery Unit (BBU) module project.

1.Participate in the formulation of "Lithium-ion secondary battery pack EPD-PCR".
2.Complete the “Environmental Product Declaration (EPD)” of the Backup Battery Unit (BBU) module.
Occupational Safety and Health Improve OSH management (such as occupational accidents, occupational diseases, industrial safety, health promotion). Adhere to "caring for the environment, respecting life, and caring for employees" to build a good working environment. Continuous improve ISO 45001. Passed the third-party certification for ISO 45001.

Contact Us

Aes-esg@advancedenergysolution.com.tw